IT Hardware & Networking Apprentice/ IT Technician

Avaliable on request

Our client provides IT Support for our clients, mostly small, local businesses who can have from between 1 and 70 PCs.

The main areas of technology we cover include:

  • Microsoft PCs
  • Microsoft  Servers
  • Microsoft Exchange
  • Terminal Server
  • MS Office
  • Office 365
  • VPNs
  • Firewalls
  • Switches
  • Routers
  • antivirus software

The role offers exposure to, and assisting our team of engineers in supporting, the above.

As the apprentice develops, their main duties will include:

  • Providing IT support and 1st line response to clients.
  • Logging fault tickets and recording their time spent on jobs.
  • Configuring Microsoft Windows on PCs and installing software.
  • Troubleshooting both hardware and software problems.
  • Liaising with third parties on behalf of our customers.
  • The ability to turn their hand to anything our customers may use to run their business.
  • Providing an excellent customer service to our clients.
Organization: Avaliable on request
Location: Watford, Hertfordshire
Region: London
Occupational fields: IT / Networking and Hardware
Fields of study: Computer Science / IT
Employment type: Full time / Permanent
Years of experience: None
Application email:
Required general skills: Driving License
Required IT skills: Troubleshooting

Salary: 7 800 gross annual income
Required degree level: GCSE

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February 6, 2017