Unified Communications Trouble Shooter Apprentice

  • IT / Networking and Hardware
  • London
  • Posted 2 years ago
  • This position has been filled

Available on request



Are you motivated and looking for a career with a growing telecoms company?


Do you have the ability to communicate with a stranger and formulate answers to their questions?


We have a fantastic role for you as a Unified Communications Trouble Shooter Apprentice with growing telecoms company based in Central London.


This is a fantastic opportunity to join an established telecoms service provider with steady workload, enabling you to gain great experience while working towards your apprenticeship qualification.


About the Role


The role includes a number of duties and responsibilities, these include:


  • 1st line & 2nd line support
  • Work on Network Carrier portals and Gateways
  • Basic PC management
  • MS Office
  • Answering phone calls
  • General administration duties


Essential Skills:


  • Highly motivated
  • Ability to follow instructions
  • Excellent communication skills
  • Excellent customer service skills
  • Strong analytical skills


Desirable Skills:


  • Knowledge of security requirements
  • Knowledge of telecoms platforms


Our client is a long established telecoms reseller, since 1989 they have been trading for 28 years. They provide a variety of products and services for their clients, these include well known blue chip companies.


August 26, 2017